Privacy Policy

The privacy practices below apply to information connected with browsing and orders through herscheltrip.shop.

Who we are: We are a U.S.-registered online retailer serving customers in Canada. This page sets out the store’s approach to personal information arising from browsing, purchases, and support requests.

Categories of information

We may handle the information needed for an order or account, such as delivery and billing details, purchased items, service messages, and payment-status data. We may record basic device and browser information, cookie data, and how the site is used. Payment processors handle confidential card credentials. For your protection, do not send complete card information by email.

How information reaches us

Our direct sources include the details you submit during checkout, account use, site interactions, and customer-service contacts. Cookies and browser interactions may provide usage details, while our platform and service partners can provide payment, fulfilment, delivery, or support updates.

Uses of personal information

The store uses relevant information to manage checkout and orders, send parcels, assist customers, resolve return or refund requests, maintain records, and meet its obligations. Where analytics or marketing tools are enabled, information may also be used to measure site activity or send store updates, subject to available choices and settings.

When information is shared

Data may be passed on only to support the services described here or to comply with a legal obligation. Depending on the tools in use, information may be available to Shopify, payment and delivery services, support providers, and analytics or marketing vendors for their respective functions. We do not make monetary sales of personal data.

Processing across borders

Because this U.S.-registered store sells to customers in Canada, information may be handled in the U.S. and other countries used by its service providers. Different countries may apply different privacy and information-access laws. The store uses providers and safeguards intended to protect personal information and support the practices described above, without asserting a named certification or server location.

Cookies and browser choices

The storefront may use required browser technologies for security, cart operation, checkout, and remembering choices. If analytics or advertising tools are enabled, those technologies may measure visits or marketing activity. You can manage cookies in your browser and through choices presented by the site; disabling essential cookies may affect store functions.

Storage period and safeguards

Retention is limited to what the store reasonably needs for order history, service requests, records, disputes, and legal requirements. The store uses reasonable safeguards for information, but complete security cannot be assured for any internet-based system.

Privacy choices and requests

Subject to applicable law, you may ask to access, correct, or delete personal information, or raise a privacy concern, by contacting us at support@herscheltrip.shop or +1 (206) 577-0134. We may need to verify your identity and may retain information needed for an order, legal obligation, security, or dispute. You may unsubscribe from marketing messages using the instructions in the message; transactional service messages may still be sent.

Children and updates

This store is not intended for children to submit personal information without appropriate adult involvement. A parent or guardian who believes a child has provided information may contact us to request review. We may update this policy as store practices change; the current version will be posted on this page.